Privacy Policy

We collect information to provide better services to all our customers. The types of information we collect include:

• Name and contact details
• Account credentials
• Payment information
• Service-related details

• IP address and device information
• Cookies and usage data
• Diagnostic information

We collect this information when you use our services, create an account, contact support, or interact with our website.

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our services
• Customer Support: To respond to inquiries and troubleshoot issues
• Security: To protect against fraud and unauthorized access
• Communications: To send important service updates and notifications
• Legal Compliance: To meet regulatory requirements

 We do not sell your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, as long as they agree to keep this information confidential. 

We implement appropriate technical and organizational measures to protect your personal information:

All sensitive data is encrypted in transit and at rest using industry-standard protocols.

Strict access controls limit who can view your information within our organization.

We conduct regular security audits to maintain our high standards.

Despite our safeguards, no system is 100% secure. We cannot guarantee the absolute security of your information but we commit to promptly notify you if a breach occurs.

You have certain rights regarding your personal information:

• →Access: Request a copy of your personal data
• →Correction: Update inaccurate or incomplete information
• →Deletion: Request deletion of your personal data
• →Opt-out: Unsubscribe from marketing communications
• →Restriction: Limit how we use your information

 To exercise these rights, please contact us using the information below. We may need to verify your identity before processing certain requests. 

We use cookies and similar technologies to:

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Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

We may update this Privacy Policy periodically. When we do, we'll revise the "Last Updated" date at the top of this page. For significant changes, we'll provide more prominent notice (including, for certain services, email notification).

We encourage you to review this policy regularly to stay informed about how we're protecting your information.

If you have questions about this Privacy Policy or our data practices, please contact us:

(855) 657-7015

Available 24/7 for immediate assistance

privacy@satelliteradioassistance.net

Response within 24 hours

SatelliteRadioAssistance Privacy Office
4545 Murphy Canyon Rd, San Diego, CA 92123, USA